Privacy Policy 

Last updated:

Alpsense (“Alpsense”, “we”, “our”, “us”) is committed to protecting personal data in accordance with the UAE Personal Data Protection Law (PDPL – Federal Decree-Law No. 45 of 2021).

This Privacy Policy explains how we collect, process, store, and protect personal data when you access our website, purchase products, or participate in our programs.

1. Personal Data We Collect

We may collect the following data:

  • Full name, email address, phone number
  • Billing and shipping address
  • Parent/guardian details (for students under 18)
  • Order, payment, and transaction records
  • Technical data (IP address, device type, browser data)

Payment details are processed securely via licensed UAE or international payment gateways. Alpsense does not store card details.

2. Purpose of Data Processing

Your data is processed for the following lawful purposes:

  • Order fulfillment and service delivery
  • Workshop registration and communication
  • Parent-student verification and safety compliance
  • Customer support and inquiries
  • Legal, accounting, and regulatory compliance
  • Alpsense services are offered to minors only with parental or school consent
  • Personal data of students under 18 is collected solely for educational purposes
  • Parents or legal guardians may request access, correction, or deletion of the child’s data

4. Data Sharing & Transfers

Personal data may be shared only with:

  • Logistics and fulfillment partners
  • Payment processors and IT service providers
  • Government or regulatory authorities where legally required

Where data is transferred outside the UAE, appropriate data protection safeguards are applied as required by PDPL.

5. Data Retention

Personal data is retained only for as long as necessary to fulfill the stated purposes or meet legal obligations.

6. Data Subject Rights (UAE PDPL)

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Withdraw consent where applicable
  • Object to certain processing activities

Requests can be sent to: asma@alpsense.com

7. Cookies

Our website uses cookies to enhance user experience and analytics. Users may disable cookies via browser settings.

8. Updates to This Policy

Alpsense reserves the right to amend this Privacy Policy at any time. Updates will be published on this page.